Customer Frequently Asked Questions (FAQ)
Got a question? We have the answer
Questions about purchasing and delivery
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Nos frais de livraison dépendent de la destination de votre commande :
🇫🇷 France métropolitaine : Gratuit, sans minimum d’achat 🎁
🇪🇺 Europe : 9,90 €
🌍 Reste du monde : 12 €
Toutes nos expéditions sont effectuées via Mondial Relay (ou un partenaire équivalent à l’international), avec un numéro de suivi fourni dès l’envoi du colis.
✨ La livraison en France est donc entièrement offerte pour vous permettre de profiter pleinement de nos parfums sans frais supplémentaires.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
After-sales service
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Product Questions
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Our Premium Quality fragrances offer an olfactory experience faithful to the biggest brands, at an affordable price.
Each fragrance is carefully crafted to reproduce the same notes and olfactory identity as the originals, while respecting quality and safety standards.
The difference?
Our perfumes last a little less time on the skin , but offer the same pleasure and elegance with each spray.
Because feeling exceptional shouldn't be a luxury reserved for a few.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
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